General Terms and Conditions of Sale
General Terms and Conditions of Sale
Consumer Customers
Article 1 – GENERAL PROVISIONS – SCOPE OF APPLICATION
1.1
These General Terms and Conditions of Sale (the “GTC”) define the rights and obligations of the parties in the context of the online sale of Products offered by EP PUBLISHING (the “Company”).
1.2
Any order placed on the EP PUBLISHING website implies the prior and unrestricted acceptance of these General Terms and Conditions of Sale, which are governed by French law. These GTC therefore form an integral part of the contract between the Customer and the Company. They are fully enforceable against the Customer, who acknowledges having read and accepted them, without restriction or reservation, before placing the Order.
1.3
These GTC apply to any Order placed by a natural person of legal age acting as a consumer. The Customer therefore certifies that they are a natural person over the age of 18, acting for purposes that do not fall within the scope of their commercial, industrial, craft, liberal, or agricultural activity. The Customer acknowledges having full legal capacity to enter into commitments when placing an Order and undertakes to provide truthful information regarding their identity.
1.4 – EXCLUSION
Persons acting in a professional capacity are expressly excluded from the scope of these GTC. This includes any natural or legal persons, public or private, acting for purposes falling within the scope of their commercial, industrial, craft, liberal, or agricultural activity, including when acting in the name of or on behalf of another professional.
Professionals wishing to place an Order with the Company are invited to contact us directly.
1.5
The GTC applicable to each Order are those in force on the date of payment, or of the first payment in the event of payment in installments. The Company reserves the right to amend them at any time by publishing a new version on its website. These GTC are available on the Company’s website at the following address: https://studio-nicholson.com/ and may be downloaded in PDF format.
1.6
In accordance with Articles L.616-1 and R.616-1 of the French Consumer Code, the Company has implemented a consumer mediation scheme. The mediation entity selected is:
SAS CNPM – MÉDIATION – CONSOMMATION
In the event of a dispute, the consumer may submit a complaint via the website:
http://cnpm-mediation-consommation.eu
or by post to:
CNPM – MÉDIATION – CONSOMMATION
27, avenue de la Libération – 42400 SAINT-CHAMOND – France
Article 2 – CONCLUSION OF THE ONLINE CONTRACT
2.1 Order placement process
To purchase one or more Products on the website https://studio-nicholson.com/, the Customer selects each Product and adds it to their shopping cart. Once the selection is complete, the Customer must confirm the cart to proceed with the Order (first click).
At this stage, the Customer is redirected to a page containing:
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A summary of the selected Products, their prices, delivery methods, and delivery costs;
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These GTC, which the Customer must read carefully before validating the Order.
The validation of the Order after verification of the cart and acceptance of the GTC (second click) constitutes conclusion of the contract. The Customer acknowledges that this second click entails an obligation to pay.
The Customer is then redirected to the payment page, where they select a payment method and proceed with payment.
Once the Order is validated and payment completed, the Customer receives a confirmation email sent to the email address provided when creating the account. This email includes, in PDF format:
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A summary of the Order (Products selected, prices, delivery terms and costs);
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Identification details of EURL EP PUBLISHING and its activity;
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The Order number;
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The terms, conditions, and withdrawal form;
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These GTC in PDF format.
If the Customer does not receive the order confirmation, they are advised to contact the Company via the contact form available on the website.
The Customer subsequently receives an electronic invoice, which they expressly accept.
The Customer is strongly advised to retain the confirmation email and invoice, as these documents may serve as proof of the contract.
2.2 Refusal of Order validation by the Company
The Company reserves the right to refuse any Order for legitimate reasons, including but not limited to:
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Non-compliance with the GTC;
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Quantities ordered inconsistent with normal consumer use;
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Non-payment of a previous Order or an ongoing dispute related to a previous Order;
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Suspicion of fraud supported by a set of consistent indicators.
Article 3 – PRODUCT SPECIFICATIONS AND AVAILABILITY
3.1 Product specifications
The essential characteristics of the Products and their respective prices are available to the Customer on the Company’s websites, along with any relevant information regarding use.
Although the Company makes reasonable efforts to ensure the accuracy of the specifications, these specifications—except for certain elements such as pricing—are provided by the Company’s suppliers. The Company therefore disclaims any liability for potential errors contained in the specifications.
Specifications are presented in detail and in French. The Parties agree that illustrations, videos, or photographs of Products offered for sale are non-contractual. The duration of Product offers and their prices is specified on the Company’s websites.
3.2 Product availability
Product offers are valid subject to availability from suppliers. Availability is normally indicated on the relevant Product page.
However, as the Company does not reserve stock (except in the case of Products offered for pre-order), adding a Product to the cart does not guarantee availability or price.
If a Product becomes unavailable after the Order has been validated, the Company will inform the Customer immediately by email. The Order will be automatically cancelled and the Company will refund the price of the unavailable Product and any sums paid in relation to it.
If the Order includes other Products, those Products will still be delivered, and delivery costs will not be refunded.
